I'm not a big sweets eater, but lately I've been jones-ing for donuts. So when I passed a Krispy Kreme store while in Chattanooga, TN a few days ago, I couldn't resist. The night before I watched a rerun of Duck Dynasty where Jase, Jep, Si and Godwin had a donut eating contest and Si won the $80 prize by eating 34 warm donuts. As I waited in the long drive-through line at Krispy Kreme, I wondered if the donuts would be warm, then I thought of course they'll be warm. They're made here! Plus, it was just after 6:00 pm when their official Hot Light Hours began.
I was the 6th car in the drive-through line and it took over 10 minutes to make it to the window to get my box of 4 donuts -- two original glazed and two chocolate iced. I could hardly wait to open the box and taste the warm ooziness of those donuts because I know they really do melt in your mouth when they're warm. And when I opened the box, what did I find? COLD DONUTS! Seriously??!!
How can a donut bakery actually serve cold donuts to the customers who drive to their location and wait in long lines that circle the building? How stupid was I thinking that they would be serving warm donuts during their Hot Light Hours? I could have gotten these at the corner gas station.All I can say is, Krispy Kreme, if your Hot Light sign is on, you need to be serving hot donuts! It's that simple. Or, at least alert your naive customers that they're not getting fresh, warm donuts even though the Hot Light sign is on and they're at the location where baking apparently occurs. And, by the way, I would gladly pay $2 for a warm donut but I'm not paying another dollar for a cold one.
Krispy Kreme Donuts, 5609 Brainerd Road, Chattanooga, TN.
Joy Report Rating: Really?
